What do you want your network to do for you?
iPower Technologies’s IT Services Group manages computer networks for US based small and mid-sized businesses. We provide comprehensive, flat-fee network management solutions designed to improve network performance and reliability, while reducing operating costs.
For a flat, monthly recurring fee, iPower Technologies’s MSP suite of products is the answer to your everyday computer and network needs. MSP agreements provide 24/7 infrastructure monitoring and problem resolution, end-user helpdesk support, and disaster remediation services. At iPower Technologies, technical support isn't all about responding to emergencies. Our MSP plans aim to optimize your network and prevent problems before they occur. But when problems do occur, iPower Technologies’s MSP plan offers unlimited service and support calls to keep your network performing.
Proactive Monitoring of everything on your network. Our service can inform iPower Technologies of system problems before you even know about them! We are instantly alerted if something goes wrong with your system!
Optional Automated Nightly Backups on all of your computers and server to iPower Technologies' Network Operations Center with the ability to easily push restores back to you over the Internet!
Automatic Security Patching on ALL of your networked system. No more Windows Updates, we will manage everything! Keep your computer protected against the latest threats!
Automatic Spyware Monitoring & Removal! We will automatically monitor and protect your PC from annoying POP-UPS and other related Security Threats!
Automatic Anti-Virus Monitoring for every computer with antivirus software installed. No more wondering if you are protected. Our system will manage and monitor your anti-virus definitions to make sure you have the latest protection.
Remote Desktop/Server Support - Instant Ability for iPower Technologies’ Staff of Engineers to remote control your PC for Instant Access to a Support Rep! No more waiting for service calls
Built-In Ticketing System that will allow you to create, manage, and track problems for individual computers or your entire network.
Monthly Reports emailed to you containing the following:
Assets and Inventory Reports
Direct, Private Support Phone Number for Instant Access to Support Personnel and the ability to self-generate service tickets by your own employees via the web! No more having to “force” a specific person at your company to be the in-house IT person! Focus on your work, not IT Problems!
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